Shipping policy
Shipping Policy - Zyra
At Zyra, we are committed to delivering your orders safely and on time.
Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Estimated Delivery Time
We aim to deliver all orders within 7 business days from the date of dispatch. Delivery timelines may vary slightly depending on your location, courier availability, or unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive a tracking ID/email/SMS to monitor your shipment status in real time.
Delivery Delays
While we strive to deliver within the promised timeframe, delays may occasionally occur due to:
- Weather conditions
- Courier service disruptions
- High order volumes
- Remote delivery locations
In such cases, our team will keep you informed.
Incorrect Address
Please ensure your shipping details are accurate. Zyra is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact our support team within 48 hours of delivery with photos and order details for quick assistance.
Contact Support
For any shipping-related questions or concerns, contact us at:
Email: zyraastore123@gmail.com
Thank you for shopping with Zyra.